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Frequently asked questions

 

About Our Brand


Good Men made into better-looking men. Proud and loud through these shirts, all conceptualized by brother Gene Illenberger; and each one veiled in allegory and illustrated in the symbols of our beloved brotherhood. 
 
FRATSHIRT is not your typical "just put a logo on it and print" clothing company of years past that we have purchased from during our annual communications and conventions. We have helped evolve how the brethren expect their fratshirts to be:  well thought out design, superbly crafted and top of the line. We believe we have gained a reputation for quality and relevance in our Fraternity. A reputation earned and not given, a reputation we have, through the brethren's help and inspiration, crafted with brotherly love. 
 
Yes, our shirts are good and sublime (the brethren deserve no less) but we believe it is the brethren that makes fratshirt better. Thus we are committed to making you feel good and look good while improving yourselves through the fraternity. Thank you for supporting... 
 
FRATSHIRT. A badge of greatness on every sleeve™

  1. FRATSHIRT CLOTHING is a brand name under REDBERGER MERCHANDISE with NON VAT Reg. TIN 204-078-592-000.
  2. FRATSHIRT CLOTHING is an officially licensed masonic supplier of the Grand Lodge of the Philippines F.&A.M.
  3. GENE ILLENBERGER is a Master Mason and Past Master of Frank Reed Horton Masonic Lodge No. 379. He is also a Life Member of Alpha Phi Omega Fraternity - Eta Chapter (UP Diliman). Likewise he is a second degree Knight of Rizal from Intramuros Chapter and an Odd Fellow from San Juan City Lodge No. 22 GLP, IOOF. 

 

We can Customize your shirts & accessories


CUSTOM SHIRTS
 
Custom designed Cotton Tshirts are 400 PHP each minimum of 100 pcs, or 500 PHP for Minimum of 50 Pcs. 3 Colors only. 2 revisions allowed for the design. 50% downpayment is required before any design is started. Deposit is Non-refundable. Delivery will be via LBC, Lalamove or Grab Shipping will be billed separately. Allow 3 weeks for design, production, and delivery.
 
 
CUSTOM DRYFIT/JERSEY
 
Custom Polydex Dryfit shirts are at 1,300 each minimum of 25 pcs. If the order is more than 100 pcs, price is negotiable. 50% downpayment is required before any design is started. Deposit is Non-refundable. Delivery will be via LBC, Lalamove or Grab Shipping will be billed separately. Allow 3 weeks for design, production, and delivery.

 

CUSTOM LAPEL PINS & COINS 

 
Please message us at gene@fratshirtclothing.com for custom accessories like pins and coins. 50% downpayment is required before any design is started. Deposit is Non-refundable. Delivery will be via LBC, Lalamove or Grab Shipping will be billed separately. Allow 3 weeks for design, production, and delivery.

 

 
Terms & Conditions

PAYMENT

  1. We accept payments via Over the Counter (OTC) like LBC, Palawan, M Lhuillier, Xoom, Western Union & Cebuana. Bank Transfers via BPI and BDO. Debit and charging via Paypal and Credit cards (Master Card and Visa), GCash, PayMaya, and finally COD or Collect On Delivery via LBC.
  2. Prices are stated in Philippine Pesos (PHP).
  3. Refunds are not allowed in the event when items purchased are available "on-sale" thereafter.
  4. In the event when your purchases are out of stock with no possibility of reprint, we will refund you the payment.
  5. We offer discounts for bulk orders starting above 10 pcs. For Reseller accounts, Contact us.
 
SUCCESSFUL ORDER
 
  1. You will receive a confirmation email upon your successful order.
  2. You will receive a delivery email when your order has been shipped.
  3. Domestic Philippine Shipping is 205 PHP via LBC, this is good for upto 3 shirts. For bulk orders, shipping will be assessed with additional shipping fee depending on orders. Customer will be assessed and pay FedEx fee for International Shipping separately.
  4. Additional 20 Pesos will be charged for COD or Collect on Delivery.
  5. Except for Custom orders, for shipping within the Philippines, your item will reach you atleast 10 working days from date of payment.
  6. Except for Custom orders, for International Shipping, your item will reach you atleast 15 working days from date of payment via Fedex.
  7. For shipment of Custom made shirts and accessories, please see related section above.
  8. Our working days are Monday to Friday, excluding weekends and public holidays.
  9. Kindly ensure that your full name and correct address is provided, including mobile number. Orders with incorrect /
  10. Incomplete information may result in delayed delivery. A re-delivery fee will apply if your parcel is returned to us.
  11. We do not ship to any PO box, military or protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by customers.
  12. Please contact gene@fratshirtclothing for any queries on your shipment.
 
RETURN POLICY 
 
  1. In the event of a return, refunds will be in the form of store credits or Gift card.
  2. Return shipping for exchange will be handled by the customer.
  3. We have a 14-day return policy. After 14 days, returns are not accepted.
  4. All returned or exchanged items must be unworn, unused, and in all original packaging.
  5. Dryfit Shirts are made to order. Make sure you choose the size correctly. We do not replace items based on wrong size specification.
  6. We reserve the right to refuse returns or exchanges if they seem to be dirty, used, or not in original packaging.
  7. Exchanged Item shipping will be handled by Customer.
  8. Damaged Items will be replaced with a new one. Fratshirt will handle the cost of the new item as well as the shipping.
  9. Store credits and Gift cards have a validity of 1 year from the date of issue.
  10. Return shipping for undelivered items due to unreachable areas by courier or wrong address provided will be handled by the customer. where no address provided we will ship to last known address on record. in the event that this is no longer a valid address, the customer will handle reshipment. Please provide reachable/correct addresses promptly.
  11. COD customers who did not honor/declined to pay for their deliveries will be banned.  
  12. If you received the wrong product in your shipment, or are missing something from your order, please contact us. To expedite a resolution, please indicate your order number, as well as the item that was shipped in error or was missing from your order. Depending on the result of the investigation, we will process a replacement shipment and provide return instructions where applicable as soon as possible.
  13. Email us at gene@fratshirtclothing.com for our shipping address. 
 
PRODUCTS
 
  1. Please note that shirts might vary in brand: Gildan, Unique or Bluprint. Dryfit shirts will be in Polydex material.
  2. All Tshirt designs are Silkscreen Printed. Dryfit shirts are sublimation printing and are printed on demand/order.
  3. Please note that there might be a slight variance in printed products as individual pieces may appear differently due to fabric placement. This is not considered a defect.
  4. Items with slight imperfections (loose threads, slight dotted stains, etc) which does not affect the overall appearance of the item will not be considered a defect.
  5. Please note that there might be a slight variance in the item's colors shown on different screens due to the different specifications in different devices. This is not considered a defect.
 
FRATERNAL MEMBERSHIP
 
  1. Do not order if you do not have membership privileges.
  2. Our fraternities keep national membership databases. Customers found out later to be non-members of Alpha Phi Omega, Knights of Rizal, Scout Royale Brotherhood, Odd fellows or Freemasonry will be banned. Their payments will be forfeited in favor of Fratshirt.
  3. Customers found to be non-members after the fact will be banned from future orders and their names reported on the website as well as to Alpha Phi Omega, Knights of Rizal, Scout Royale Brotherhood, Odd fellows or Freemasonry Wannabees listings.

 

Size Chart


Size Width Length
XS 16" 27"
Small 18" 28"
Medium 20" 29"
Large 22" 30"
Extra Large 24" 31"
2X 26" 32"
3X 28" 33"
4X 30" 34"